Flagship consultation

Sales Process Diagnostic & Redesign

A structured review of how inquiries become signed work in your service business, followed by a rewritten stage map your team can follow.

  • FormatAdvisory engagement
  • Duration3–5 weeks
  • DeliveryRemote across Australia; on-site in Queensland by arrangement
  • InvestmentFrom AUD 4,800 (fixed scope)
Advisor reviewing notes beside a laptop during a client planning session

Who it is for

Owners and sales leads of service-based businesses who want clearer stages from first inquiry to signed agreement.

Result you leave with

A documented sales process with stage definitions, owner scripts for discovery and proposals, and a handoff checklist between marketing, owner, and delivery.

What is included

  • Intake interview and review of recent won and lost quotes
  • Map of your current inquiry-to-close path
  • Redesigned stage map with entry and exit criteria
  • Discovery and proposal conversation guides
  • Two live coaching sessions with your owner or sales lead
  • Written handoff notes for delivery teams

What is outside scope

  • Paid advertising management
  • CRM software installation or licensing
  • Cold calling or lead generation on your behalf

How the work unfolds

  1. Briefing call to confirm scope and recent sales history
  2. Document and conversation review of the last 8–12 opportunities
  3. Working session to draft the new stage map
  4. Script and checklist delivery with a walkthrough
  5. Follow-up coaching after two weeks of use

Who delivers it

Senior advisor from CoveHub Sales Process Advisory

How to prepare

Share anonymised quotes, inquiry notes, and any existing proposal templates before the first working session.

Practical constraints

Best suited to businesses with at least a modest volume of inbound or referral inquiries; not designed for pure outbound cold-call teams.

Next step

Request a diagnostic scoping call via the contact form.